Delivery

We offer free shipping anywhere in USA for all pre-paid orders. We are unable to predict which shipments will be assessed these fees or the amount of the fee that may be charged. In cases of refusal, either the cost of the goods or return service costs will be assessed. The estimated time of delivery is mentioned for every product. Usually, it takes somewhere between 3 – 6 business days. However, in exceptional cases it can take up to 10 business days.

Shipping Duration

Please allow 3 – 6 working days for your order to be dispatched. During busy times, such as holiday periods, there can be processing and shipping delays, the orders cannot be shipped to PO boxes or military addresses, rural domestic addresses require one or more additional days to deliver. We do NOT deliver outside USA currently but would soon be started for select countries.

Tracking

E-mail containing your package tracking information will be sent after shipment. Please mail us at cs@artejoy.com for any questions that you may have.

Cancellation of Order by User:

Cancellation of order within 24 hours without penalty. After placing an order, customer can only cancel the order if the order state is showing as “pending” under order history. Cancellations have to be made within (maximum) 24 Hours of placing an order. For canceling your order, you will have to get in touch with our Customer Support Team by sending an email giving your Order Number.